1. Who we are
ZXP Guide UK (zxpguideuk.online) is an independent mobile information website. Telephone: 0330 059 9218. The legal entity responsible for this website, its postal address and its monitored privacy contact route must be added by the owner before launch. The site is not a network operator.
2. Scope of this notice
This notice applies to information arising from browsing our informational pages and contacting the number shown on the website. It does not govern independent networks, mobile retailers or comparison websites reached through external links; check their notices separately.
3. Information that may be processed
- Technical access data: a hosting provider may process IP addresses, request times, requested pages, user-agent information and security logs.
- Communications information: if you telephone the advertised number, the telephone provider or site operator may process your caller number and the details you choose to provide. Whether calls are recorded must be checked and disclosed by the owner, including notices at the start of calls where appropriate.
- Device preferences: the site's plan filters and calculator run in your browser. This delivered code does not send the filter choices to our servers.
4. Why data is used and lawful bases
Hosting/security records may be processed to deliver and protect the site, where supported by legitimate interests or another suitable UK GDPR lawful basis after the operator's assessment. When you request a response by telephone, information may be processed to respond to the enquiry, normally under legitimate interests or to take steps at your request before a contract where appropriate. Other legal duties may require some records to be retained. The operator must document the actual lawful bases before launch.
5. Cookies and analytics
The delivered site has no Google Analytics, Meta Pixel, advertising retargeting tag or non-essential-cookie code. It does not include a consent popup because no optional tracking is deployed. The web host may set essential security or operational technologies. Read our Cookie Policy. If analytics or advertising tags are installed later, this notice and a lawful consent mechanism must be updated before activation.
6. Sharing information
Relevant service providers may include hosting companies, security/CDN operators and the telephone service provider. Each must be identified by the legal operator as appropriate. We do not claim that providers cannot process their own logs or calls. External sites are separate controllers of information you submit to them.
7. Retention and security
Retention periods depend on hosting configuration, telephone records and legitimate legal needs. The operator must publish actual periods or clear criteria once confirmed, restrict access to personal data and use appropriate security. Do not transmit card details or passwords to this information service.
8. International transfers
Some hosting or support vendors may operate outside the UK. Before launch the operator must identify relevant locations and lawful transfer safeguards, if any. No unsupported claim that all data remains in the UK is made.
9. Your rights
Subject to UK law and the circumstances, you may have rights to access, correct, delete, restrict or object to processing, and to data portability. Where consent is the basis you may withdraw it. You may also complain to the Information Commissioner's Office (ICO).
10. Children and sensitive details
This site is intended for general UK mobile buyers and is not targeted at children. Please do not volunteer sensitive personal information or account credentials on a call about general buying guidance.
11. Changes
The website operator may revise this notice when processes or suppliers change. The revision date should be updated and any required additional notices provided.