Frequently asked questions
A few useful answers about our site, deal examples, mobile contracts and getting help.
Are you a mobile network?
No. ZXP Guide UK is an informational buying guide, not a network operator. We do not manage your existing mobile account or claim to be a network’s support team.
Can I buy a plan directly from ZXP Guide UK?
This website does not sell or activate SIM cards, collect card payments or create network contracts. External links take you to the relevant provider or comparison listing.
Why can prices change?
Providers update promotions and availability. Some pay-monthly handset tariffs may also have scheduled or contractual price increases. Read the provider’s final terms before ordering.
Will calling the number connect me to my network provider?
No. The published number is for the ZXP Guide UK information service, not a direct line to another mobile network.
Are the deals updated automatically?
No. The supplied website has no live supplier API integration. Prices are dated when checked and links point to the relevant source pages.
Can the listed payment increase during a contract?
Yes, some handset or airtime agreements provide for specified increases. Check the contractual schedule and the full cost before signing.
Are your phone images exact model photos?
No. The included website artwork is illustrative. The product name and official spec links identify real models, but the pictures are not exact product photographs.
What if a source listing is no longer available?
The supplier controls availability. Try the linked provider site and compare current terms; report stale listings to us.
Are the links paid affiliate links?
Not in this delivered static build. The code does not implement affiliate tracking or paid rankings. If commercial links are added later, we must update the disclosures.
Can you handle my personal data request?
The site owner must publish a verified monitored privacy contact channel before launch. See our privacy policy for data protection information.